Tickets are non refundable, Just Like Woodstock in 1969 the show will go on rain hail or shine!

The Promoter reserves the right to change the Event program and artist line-up, and vary the Event date or venue at its discretion without prior notification.

Possession, sale or use of illegal drugs or illicit substances is strictly prohibited at the Event. Any persons found with illegal drugs or illicit substances in their possession may be removed from the Event site and be subject to Police action.

Tickets MUST be exchanged for a wristband upon entry to the Untapped festival event. Wristbands that are removed from wrists or tampered with will be rendered invalid and will not be replaced.

Tickets must be treated like cash. Tickets are not refundable and will not be replaced or refunded if lost, stolen or damaged. Do not share your ticket barcode with anyone else or you may be denied entry.

Anyone found on site without a valid wristband or accreditation will be deemed to have trespassed, and will be evicted from the Event site at the promoters discretion.

Innaopriiate Behaviour

Patrons will be removed from the Event site if, in the opinion of the Promoter, they behave or act in a threatening or inappropriate manner, including without limitation, any aggressive, riotous, abusive, offensive, racist, sexist or insulting actions towards other patrons, Event staff or any other persons working at or attending the Event.

As part of the Event’s liquor licensing regulations, Patrons are strictly prohibited from bringing alcohol into the venue. The Promoter reserves the right to inspect all bags on arrival or at any time deemed necessary during the Event, and may eject Patrons who are found with alcohol or prohibited/banned items. Refunds for ejected Patrons will not be issued.

Patrons found at an inappropriate level of intoxication by the promoter may be asked to leave in accordance with RSA regulations, tickets will not be refunded in such cases.


Drink & meal tokens are also non-refundable. Treat these tokens like cash–lost tokens will not be replaced.

Above all you are required to have fun, and enjoy all of the bands, brews and food we have to offer!